🎉 AgentWP is now in Public Beta Testing.
Offer AgentWP to Your Hosting Customers
Give your support specialists superpowers, and offload Tier 1 support requests to a white labeled version of AgentWP.
How it works
AgentWP's Hosting Offering enables hosting providers to enhance customer support with a powerful, white-labeled AI agent. Customize response rules and escalations to deliver a tailored AI solution to your end users within days.
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Custom AI
Create a bespoke AI solution tailored to your needs, with response rules and escalation paths. Directly integrate with existing support desk software.
For Staff And Customers
Empower your support staff and delight your customers with AI-driven assistance and seamless support interactions.
Enterprise Contracts
Access dedicated support and advanced features designed for enterprise-level needs, ensuring optimal performance and reliability.
FAQs
AgentWP integrates seamlessly with hosting platforms by accessing internal APIs to understand user plans, subscription details, and specific site configurations. This enables personalized support tailored to each customer's needs.
Yes, AgentWP can be fully white-labeled to reflect a company’s design and communication style. This includes customizing the agent's appearance and responses to ensure a consistent brand experience for customers.
AgentWP manages tier 1 support requests by taking direct actions within the WordPress dashboard. For complex issues, it gathers detailed information, creates support tickets, and seamlessly escalates them to human support agents, integrating with live chat solutions like Intercom for smooth transitions.
AgentWP can incorporate a custom knowledge base, including user-facing documentation and internal support guidelines. Response rules can be defined, specific actions can be disallowed, and escalation protocols can be created to ensure compliance with support policies.
AgentWP can review error logs, identify issues caused by plugins or configuration errors, and either guide the user on resolving the problem or take corrective actions directly. This includes disabling problematic plugins and updating settings to ensure site stability.
AgentWP offers comprehensive statistics on user interactions, including message ratings, resolution rates, escalations, and upsell success rates. These insights help track performance and identify areas for improvement.
There are two primary partnership options:
Licensing Route: White-label AgentWP with a flat licensing fee based on the number of websites and user interactions.
Distribution Route: Offer AgentWP as a one-click installation for new sites on the platform, with potential for affiliate relationships and customized features promoting the host's brand.
Licensing Route: White-label AgentWP with a flat licensing fee based on the number of websites and user interactions.
Distribution Route: Offer AgentWP as a one-click installation for new sites on the platform, with potential for affiliate relationships and customized features promoting the host's brand.
Yes, AgentWP can be configured to follow specific support protocols by setting response rules, disallowing certain actions, and creating escalation paths to ensure that only appropriate tasks are automated and others are handed off to human agents.
